Archive for December, 2010

December 29th, 2010 - 9:00 am § in Special Promotions

Screen Employees Using Role Play

Improve retention and hire top talent using the Assault Role Play Simulator during the hiring process.[...]

December 27th, 2010 - 9:50 pm § in Management Tips

Types of Role Play Scenarios

Role play simulators expose telesales reps to different types of callers in a setting that does not jeopardize your service or quality.[...]

December 22nd, 2010 - 9:00 am § in Telesales Tips

Get Right To Wants & Needs

Learn about how to sell prospects on wants & needs. Try a special exercise designed to improve your understanding of these areas and learn the best questions to focus the prospect's objections on wants and needs.[...]