Role Play has many benefits and features that help the call center. [...]
Archive for the ‘Special Promotions’ Category
January 21st, 2011 - 9:00 am § in Special Promotions
Try A Demo!
Try a demo of Call Center Today's Assault Role Play Simulator training.[...]
January 14th, 2011 - 9:00 am § in Special Promotions
7 Ways To Use Role Play In Call Centers
Role play simulation is the most effective technique for call center training because it can serve so many purposes.[...]
December 31st, 2010 - 9:00 am § in Special Promotions
Is Call Monitoring Obsolete?
One study shows call monitoring may actually be detrimental to call center performance.[...]
December 29th, 2010 - 9:00 am § in Special Promotions
Screen Employees Using Role Play
Improve retention and hire top talent using the Assault Role Play Simulator during the hiring process.[...]
December 25th, 2010 - 9:00 am § in Special Promotions
Happy Holidays!
Merry Christmas from Call Center Today![...]
December 24th, 2010 - 9:00 am § in Special Promotions
Fast Facts: The Case For Call Center Simulation
Learn why role play call center simulations are essential training tools.[...]
December 9th, 2010 - 7:56 pm § in Special Promotions
Top 3 Benefits of Call Center Role Play
Many of our clients are reaping the rewards of our brand new training technology called the Assault Role Play Simulator. There are many great benefits to adding this interactive approach to your call center representative training regimen.[...]
December 3rd, 2010 - 10:06 pm § in Special Promotions
About
How effective is your current training method? Are representatives getting enough practice time to fine tune their craft? Even if you are effective, do you have a method of compliance and training to ensure the agents are presenting correctly, using the tools you provided and require from them? Prac[...]
