Don't be afraid to ask a prospect for a firmer commitment. There are many ways to phrase this.[...]
Archive for the ‘Telesales Tips’ Category
January 24th, 2011 - 9:00 am § in Telesales Tips
Understand Your Offer Through The Prospect’s Eyes
Telephone Sales Reps must learn to see their offer through their prospect's eyes.[...]
January 19th, 2011 - 9:00 am § in Telesales Tips
Sample Client Concerns Form
Get your call center reps thinking by having them identify potential customer concerns before they come up. Use this form as a helpful exercise.[...]
January 17th, 2011 - 9:00 am § in Telesales Tips
Client Assessments
Having call center reps fill out forms about your products and services is a great way to get them thinker deeper about their jobs.[...]
January 12th, 2011 - 9:00 am § in Telesales Tips
7 Important Traits of Benefits & Features
Think of seven traits while describing a product or service's benefits and features.[...]
January 10th, 2011 - 9:00 am § in Telesales Tips
Transition Phrases
Learn how transition phrases help sell products and read several helpful examples.[...]
January 7th, 2011 - 9:00 am § in Telesales Tips
Telesales Tip: Keep Expectations Realistic
Here is an important piece of telesales advice about reading customers during a sales call.[...]
January 5th, 2011 - 5:54 pm § in Telesales Tips
Why Do Customers Buy Over The Phone?
There are several reasons that motivate people to buy spontaneously over the phone: personal development, prominence, family, and peer pressure.[...]
December 22nd, 2010 - 9:00 am § in Telesales Tips
Get Right To Wants & Needs
Learn about how to sell prospects on wants & needs. Try a special exercise designed to improve your understanding of these areas and learn the best questions to focus the prospect's objections on wants and needs.[...]
December 20th, 2010 - 9:00 am § in Telesales Tips
Don’t Take “No” For An Answer
If you become uncomfortable at the first sign of rejection, try these tips to turn a "no" into a "yes."[...]
