When you're conducting a call center role play session, it's important to evaluate performance. Get a sample evaluation sheet to help your call center.[...]
Archive for the ‘Telesales Tips’ Category
December 15th, 2010 - 9:00 am § in Telesales Tips
Descriptive Buzz Words
Use some of these buzzwords to liven up your sales presentations.[...]
December 14th, 2010 - 10:40 pm § in Telesales Tips
Probing Questions
Learn about how probing questions can help you sell over the phone.[...]
December 7th, 2010 - 4:48 am § in Telesales Tips
Telesales Tip: 9 Ways To Overcome Objections
How does the TSR change the customer's thinking without overstepping boundaries and creating negative friction? Learn 9 ways to overcome an objection over the phone.[...]
