November 1st, 2013 - 7:08 pm § in Telesales Tips

How To Make Second Questions Work For You

Telephone sales scripts and sales effectiveness training (they do go together!) do not have to be complicated. There are just a few elements to scripts and training that help make telephone sales representatives successful.  Perhaps the most critical element, we believe, is around questions.  In p[...]

October 30th, 2013 - 6:39 pm § in Telesales Tips

Asking Questions, And Using Answers, Will Be Your Solution To Great Telephone Sales

Call Center Today writes telephone sales scripts of all kinds- for companies that do outbound and inbound, sales and service, up-selling and cross-selling.  And, throughout all our scripts, we always focus on questions as the ticket to success.  Too often, before hiring Call Center Today, clients [...]

August 29th, 2013 - 4:56 am § in Telesales Tips

Call Center Today Debuts TeleSales Effectiveness Strategy

“And that means……” is the next step in the evolution of the inside sales process.  Call Center Today and Dan Coen has launched its “And that means” approach for clients- a set of sales effectiveness training programs to help the inside sales rep drive a better re[...]

January 28th, 2011 - 9:00 am § in Special Promotions

Try Call Center Role Play!

Role Play has many benefits and features that help the call center. [...]

January 26th, 2011 - 9:00 am § in Telesales Tips

Closing The Sale With Tie-Downs

Don't be afraid to ask a prospect for a firmer commitment. There are many ways to phrase this.[...]