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Posts Tagged ‘call center simulation’

January 28th, 2011 - 9:00 am § in Special Promotions

Try Call Center Role Play!

Role Play has many benefits and features that help the call center. [...]

January 14th, 2011 - 9:00 am § in Special Promotions

7 Ways To Use Role Play In Call Centers

Role play simulation is the most effective technique for call center training because it can serve so many purposes.[...]

December 27th, 2010 - 9:50 pm § in Management Tips

Types of Role Play Scenarios

Role play simulators expose telesales reps to different types of callers in a setting that does not jeopardize your service or quality.[...]

December 9th, 2010 - 7:56 pm § in Special Promotions

Top 3 Benefits of Call Center Role Play

Many of our clients are reaping the rewards of our brand new training technology called the Assault Role Play Simulator. There are many great benefits to adding this interactive approach to your call center representative training regimen.[...]