Posts Tagged ‘call center simulator’

December 27th, 2010 - 9:50 pm § in Management Tips

Types of Role Play Scenarios

Role play simulators expose telesales reps to different types of callers in a setting that does not jeopardize your service or quality.[...]

December 9th, 2010 - 7:56 pm § in Special Promotions

Top 3 Benefits of Call Center Role Play

Many of our clients are reaping the rewards of our brand new training technology called the Assault Role Play Simulator. There are many great benefits to adding this interactive approach to your call center representative training regimen.[...]