RSS

Posts Tagged ‘call center training’

January 28th, 2011 - 9:00 am § in Special Promotions

Try Call Center Role Play!

Role Play has many benefits and features that help the call center. [...]

January 17th, 2011 - 9:00 am § in Telesales Tips

Client Assessments

Having call center reps fill out forms about your products and services is a great way to get them thinker deeper about their jobs.[...]

January 14th, 2011 - 9:00 am § in Special Promotions

7 Ways To Use Role Play In Call Centers

Role play simulation is the most effective technique for call center training because it can serve so many purposes.[...]