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Posts Tagged ‘call center’

January 12th, 2011 - 9:00 am § in Telesales Tips

7 Important Traits of Benefits & Features

Think of seven traits while describing a product or service's benefits and features.[...]

December 7th, 2010 - 4:48 am § in Telesales Tips

Telesales Tip: 9 Ways To Overcome Objections

How does the TSR change the customer's thinking without overstepping boundaries and creating negative friction? Learn 9 ways to overcome an objection over the phone.[...]