Posts Tagged ‘inside sales training’

November 10th, 2013 - 6:56 am § in Telesales Tips

Be Intentional and Be Literal When You Sell on the Telephone

During a recent sales training with an inside sales group,  Call Center Today and I spent quite a bit of time on the importance of being literal and being intentional when selling on the phone. It is a critical piece to selling on the phone that Call Center Today teaches to all its clients.  When [...]

November 1st, 2013 - 7:08 pm § in Telesales Tips

How To Make Second Questions Work For You

Telephone sales scripts and sales effectiveness training (they do go together!) do not have to be complicated. There are just a few elements to scripts and training that help make telephone sales representatives successful.  Perhaps the most critical element, we believe, is around questions.  In p[...]

October 30th, 2013 - 6:39 pm § in Telesales Tips

Asking Questions, And Using Answers, Will Be Your Solution To Great Telephone Sales

Call Center Today writes telephone sales scripts of all kinds- for companies that do outbound and inbound, sales and service, up-selling and cross-selling.  And, throughout all our scripts, we always focus on questions as the ticket to success.  Too often, before hiring Call Center Today, clients [...]