Posts Tagged ‘telesales’

January 7th, 2011 - 9:00 am § in Telesales Tips

Telesales Tip: Keep Expectations Realistic

Here is an important piece of telesales advice about reading customers during a sales call.[...]

December 27th, 2010 - 9:50 pm § in Management Tips

Types of Role Play Scenarios

Role play simulators expose telesales reps to different types of callers in a setting that does not jeopardize your service or quality.[...]